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Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
Items are shipped within 2-4 working business days. Please allow 10-12 business days for delivery of all items that are in stock. Lucky Dog Outfitters will contact you immediately if at item is out of stock, back ordered, or has alternate delivery time. If you would like 2nd Day Air or Next Day Air, please contact us at 785-550-0926 or email us at LuckyDogLawrence@gmail.com for a price quote.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact Lucky Dog Outfitters for assistance at 785-550-0926.
When will my backorder arrive?
  We will never backorder an item without your permission first.